Cloud Hosting System Status Updates

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Updated: 18 hours 14 min ago

Cloud Sites | DFW 1-1 | Online

Tue, 07/27/2010 - 06:46
As of 5:30 AM CDT, Rackspace Cloud engineers are investigating intermittent performance issues within our Dallas / Fort Worth (DFW) data center affecting sites hosted in this data center. Sites may experience intermittent slow load times or present "No Suitable... Ed Gonzales

Cloud Sites | WC2.DFW1 MySQL 50-26 | Online

Tue, 07/27/2010 - 03:31
At approximately 2:00 AM CDT, the Rackspace Cloud engineers identified an issue on MySQL cluster 50-26.wc2 in our DFW data center, and are actively investigating this issue. This cluster is currently running in a degraded state. More updates to come.... Ed Gonzales

Cloud Sites | DFW PHP 5-4 | Online

Mon, 07/26/2010 - 22:00
As of 7:00pm CDT, Rackspace Cloud engineers are investigating degraded performance issues within our Dallas / Fort Worth (DFW) data center affecting sites hosted in this data center. Sites may experience intermittent slow load times or present "No Suitable Nodes"... Ed Gonzales

Cloud Sites | WC2.DFW1 MySQL 50-46 | Online

Mon, 07/26/2010 - 14:33
At approximately 1:05 PM CDT, the Rackspace Cloud engineers identified an issue on MySQL cluster 50-46 in our DFW data center, and are actively investigating this issue. This cluster is currently running in a degraded state. More updates to come.... Ed Gonzales

Cloud Sites | Control Panel | Online

Wed, 07/21/2010 - 11:27
At approximately 10:15am CDT, Rackspace Cloud Engineers identified an issue with our Control Panel. While the CP may be accessible, functionality may be degraded. Our engineers are working diligently to identify and resolve the issues. We will update the STATUS... Ed Gonzales

Cloud Sites | SAT and DFW | Control Panel DNS - Online

Wed, 07/21/2010 - 00:47
At this time, the add / delete functionality for Cloud Sites DNS records has been temporarily disabled within the control panel. We are in the process returning this access and should have full functionality restored as soon as possible. UPDATE:... Ed Gonzales

Webmail - Online

Mon, 07/19/2010 - 12:29
At approximately 11:15 PM CDT our Engineers have identified an issue potentially causing latency and intermittent errors when accessing Webmail. We are working on resolving this as soon as possible. We apologize for the inconvenience. Update: 12:31 CDT Some customers... Ed Gonzales

Cloud Sites | SAT and DFW | MSSQL | Maintenance July 21st 02:00am - 03:00am CDT | Completed

Mon, 07/19/2010 - 11:00
Rackspace Cloud system administrators will be performing a routine scheduled maintenance on Wednesday July 21st, 2010 from 02:00 am to 03:00 am CST. This maintenance will be conducted on the MSSQL clusters listed below in our DFW (Dallas Fort Worth)... Ed Gonzales

Cloud Sites | SAT and DFW | MSSQL | Maintenance July 19th 02:00am - 03:00am CDT | Completed

Sun, 07/18/2010 - 14:28
Rackspace Cloud system administrators will be performing a routine scheduled maintenance on Monday July 19th, 2010 from 02:00 am to 03:00 am CST. This maintenance will be conducted on the MSSQL clusters listed below in our DFW (Dallas Fort Worth)... Ed Gonzales

Cloud Sites | WC1.DFW and WC2.DFW Services | Online

Sat, 07/17/2010 - 18:02
At approximately 3:27 PM CDT, our DFW datacenter experienced a brief service interruption. During that time, Cloud Sites customers would have experienced intermittent site accessibility issues. Update: As of 3:36 PM CDT, the brief networking instability at our DFW Data... Ed Gonzales

Cloud Sites | Control Panel | Online

Tue, 07/13/2010 - 10:01
At approximately 8:50 AM CDT, the Rackspace Engineers identified an issue causing degradation on the Cloud Sites control panel. We continued to investigate this matter until further information was available. Update: As of 9:20 AM CDT our Cloud Sites control... Ed Gonzales

Cloud Sites | WC2.DFW1 MySQL 50-39 | Online

Tue, 07/13/2010 - 09:56
At approximately 8:50 AM CDT, The Rackspace Cloud engineers identified an issue on MySQL cluster 50-39 in our DFW data center, and are actively investigating this issue. This cluster is currently running in a degraded state.UPDATE: As of 9:35 AM... Ed Gonzales

Cloud Sites | WC2 Services | Resolved

Fri, 07/09/2010 - 02:22
Currently customers in WC2 may be experiencing a brief service interruption, degraded performance in their site's as well as degraded performance in FTP. Cloud Site Engineers are currently working on the issue. Update: As of 4:04 am CDT the issues... Ed Gonzales

Cloud Sites | WC2.DFW Services | Resolved

Thu, 07/08/2010 - 05:46
Currently customers in WC2.DFW may be experiencing a brief service interruption, Cloud Site Engineers are currently working on the issue. Udpdate: At 5:45 am CDT Cloud Site Engineers have resolved the issue and all services should be restored Thank you... Ed Gonzales

Rackspace Cloud Sites Control Panel | Online

Wed, 07/07/2010 - 19:28
At approximately 6:20 PM CST, Rackspace Engineers identified an issue in the Cloud Sites control panel, we are currently investigating the issues. Update: As of 6:45 PM CST our control panel is back online. Thank you for your patience during... Ed Gonzales

Cloud Sites | WC2.DFW1 MySQL 50-39 | Online

Wed, 07/07/2010 - 17:17
At approximately 5:17 PM CST, The Rackspace Cloud engineers identified an issue on MySQL cluster 50-39 in our DFW data center, and are actively investigating this issue. This cluster is currently running in a degraded state. Updates to this issue... Ed Gonzales

Cloud Sites | mysql50-06.wc2 DFW1 | Online

Fri, 07/02/2010 - 17:35
At 4:25 PM CDT, the mysql50-06.wc2 began experiencing issues and is currently in a degraded state in DFW1. Our Cloud Sites engineers are diligently investigating the issue, and we will provide updates as available. Update: As of 4:38 PM, the... Ed Gonzales

Cloud Sites | DFW WC2 PHP5-11 | Online

Thu, 07/01/2010 - 21:04
At approximately 7:44 pm CDT, we began experiencing service degradation on php5-11 in our DFW WC2 cluster. Our Rackspace Cloud Engineers are diligently investigating this issue. UPDATE: As of 8:10 pm CDT, our Cloud Engineers made configuration changes to resolve... Ed Gonzales

Cloud Sites | WC1.DFW and WC2.DFW Services | Online

Thu, 07/01/2010 - 14:47
At approximately 12:16 PM CDT, our DFW datacenter experienced a brief service interruption. During that time, some Cloud Sites customers may have experienced intermittent site accessibility and some database connection errors. UPDATE: As of 12:27 PM CDT, our Engineers made... Ed Gonzales

Cloud Sites | Control Panel | Domain Renewal / Registration - Resolved

Thu, 07/01/2010 - 03:54
At 2:30 AM CST our control panel began having issues renewing and registering domains. Customers are experiencing errors when attempting to perform these tasks. Our engineers are working to resolve this issue as quickly as possible. Update: This should now... Ed Gonzales